Resolved after 6 hours 20 minutes, affecting PRES Platform (Oaks, PA), on April 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
PRES Platform (Oaks, PA)
Update timeline
- investigating Apr 23, 2025, 02:12 PM UTC
We are currently investigating an issue affecting our End-to-End Portal and Approvals site. While customers can still access the portal, some may experience delays in file postings to the Approvals section and in status updates within the End-to-End system.
- monitoring Apr 23, 2025, 07:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2025, 08:33 PM UTC
This issue is resolved and we will continue to monitor.
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