RevSpring incident

Payflow payment gateway unavailable

Resolved after 1 hour 23 minutes, affecting PersonaPay and eVokePay and MySecureBill and 1 more, on June 2, 2025.

resolved Jun 02, 2025, 07:52 PM UTC

This incident has been resolved at Payflow and we can confirm successful card transactions as well. We will continue to monitor payment processing at RevSpring.

Started
Jun 02, 2025, 06:29 PM UTC
Resolved
Jun 02, 2025, 07:52 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 02, 2025, 06:29 PM UTC

Affected components

PersonaPay and eVokePayMySecureBillTalksoft Arrived and Forms

Update timeline

  1. investigating Jun 02, 2025, 06:29 PM UTC

    Customers using the Payflow payment gateway for credit card transactions are unable to take credit card payments. This issue was reported and is being investigated by Payflow/PayPal: https://www.paypal-status.com/product/production ACH payments are not impacted.

  2. resolved Jun 02, 2025, 07:52 PM UTC

    This incident has been resolved at Payflow and we can confirm successful card transactions as well. We will continue to monitor payment processing at RevSpring.

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