RevenueCat incident

Increased error rate when fetching subscriber information

Resolved after 1 hour 31 minutes, on May 25, 2026.

monitoring May 25, 2026, 04:23 PM UTC

A fix has been implemented and error rate is going down. We'll keep monitoring.

Started
May 25, 2026, 03:57 PM UTC
Resolved
May 25, 2026, 05:29 PM UTC
Duration
1h 31m
Detected by Pingoru
May 25, 2026, 03:57 PM UTC

Update timeline

  1. identified May 25, 2026, 03:57 PM UTC

    We are experiencing an increased error rate when fetching subscriber information coming from an incorrect cache. We are currently working on a fix.

  2. monitoring May 25, 2026, 04:23 PM UTC

    A fix has been implemented and error rate is going down. We'll keep monitoring.

  3. resolved May 25, 2026, 05:29 PM UTC

    This incident has been resolved.

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