Is RevenueCat down?

We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.

Underlying issues have been resolved

We've noticed a drop in the rate of incoming notifications from Google. This affects our ability to detect events such as renewals and cancellations in a timely manner, resulting in delays for some of these events. New initial purchase events are not affected, since these are mostly ingested through SDK requests rather than server-to-server notifications. We're investigating the issue, which currently appears to be on Google's side. We'll update this page as we learn more.

We've confirmed that the issue is caused by a problem with Google Play's server-to-server notifications. We've reported the issue to Google and are continuing to monitor the situation.

The rate of incoming Google notifications has returned to normal, and Google events should now be delivered on time. We'll continue monitoring the situation before resolving the incident.

This incident has been resolved.

We are seeing elevated errors when validating purchases made in Apple's sandbox environment, including TestFlight builds. Since about 06:00 UTC, most sandbox purchases and restores on iOS, macOS, and other Apple platforms are failing to validate, so test purchases may not unlock entitlements. Purchases made with real money in production apps are not affected.

The incident has been resolved. Apple Sandbox App Store API is correctly processing requests.

We’re observing a drop of the rate in Google Play pub-sub notifications. You may notice delay in the delivery of events. We are investigating.

We’re observing a drop in the rate of Google Play Pub-Sub notifications, and most purchases are currently failing. You may also notice delays in event delivery. Google has acknowledged the issue and we’re monitoring the situation.

This incident has been resolved.

We’re seeing an increased rate of errors when communicating with Apple’s backend services. This is resulting in some HTTP 522 responses from our receipts endpoint. We’ve enabled mitigations to minimize the impact on RevenueCat customers, and no purchases are currently being blocked as a result. We’ll continue monitoring the issue and update this thread.

Apple has reported that the issue is now resolved, and we’re also seeing error rates return to normal. We’ll keep monitoring.

The issue has been resolved. We’re now making sure that any purchases affected by the outage are reprocessed.