Is Pendo down?
Last checked 3m agoNo incidents right now.
Pendo is operational right now. Last checked 3m ago; the most recent incident resolved 29d ago.
Real-time Pendo status, recent outages, and incident history: pulled directly from Pendo's official status page at status.pendo.io every 5 minutes. Pingoru tracks 111 Pendo services and has captured 5 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Pendo reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- MCPMCP
Timeline · 3 updates
- investigating · Oct 01, 2026, 08:49 PM UTC
Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption. Existing MCP connections will continue to work until session expiration.
- investigating · Oct 01, 2026, 09:56 PM UTC
We are continuing to investigate the cause of this disruption.
- resolved · Oct 02, 2026, 09:19 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mobile GuidesMobile GuidesMobile GuidesMobile GuidesMobile Guides
Timeline · 2 updates
- investigating · Oct 01, 2026, 06:29 AM UTC
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
- resolved · Oct 01, 2026, 08:16 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Guide Targeting
Timeline · 3 updates
- identified · Sep 21, 2026, 08:54 PM UTC
We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT. Our team is actively deploying a fix and will provide a further update as it is confirmed.
- monitoring · Sep 21, 2026, 09:16 PM UTC
Guide targeting has been restored. We are continuing to monitor for any further issues.
- resolved · Sep 21, 2026, 09:28 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Pendo UIGuide DeliverabilityMobile GuidesAnalytics - Data ProcessingMobile Analytics
Timeline · 4 updates
- monitoring · Sep 14, 2026, 04:14 PM UTC
We have deployed a fix for a disruption affecting login, guide delivery latency (web and mobile), and event data processing latency in our US environment. Our team is actively monitoring to confirm the behavior is fully resolved and will provide a further update once that's confirmed.
- monitoring · Sep 14, 2026, 04:18 PM UTC
We are continuing to monitor for any further issues.
- monitoring · Sep 14, 2026, 04:22 PM UTC
Guide deliverability, data processing, and logins have been restored. There was no loss of data. There may be a small delay in event processing.
- resolved · Sep 14, 2026, 08:05 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Pendo UIPendo UIPendo UIPendo UIPendo UI
Timeline · 2 updates
- investigating · Sep 02, 2026, 03:48 PM UTC
We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause. If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.
- resolved · Sep 02, 2026, 04:45 PM UTC
We have investigated the issue and consider this incident resolved.
Latest: We have investigated the issue and consider this incident resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 111 components checked every 5 minutesThe longest incident in the last year, Data Sync Destination Invalidation Issue for Cloud-Storage Destinations on November 20, 2025, ran for 5 days.
Most affected components, last 12 months
- Other8
- Other8
- Other7
- Other7
- Other6
Latest incidents
- Some Customers Unable to Connect to Pendo MCP
Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is…
- Pairing in Mobile is Not Functional
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger…
- Guide targeting impacted in US Environment
We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT.…
- Started Oct 01, 2026, 08:49 PM UTC · Resolved Oct 02, 2026, 09:19 AM UTC · 12h 29m
- Pairing in Mobile is Not Functional ResolvedStarted Oct 01, 2026, 06:29 AM UTC · Resolved Oct 01, 2026, 08:16 AM UTC · 1h 47m
- Started Sep 21, 2026, 08:54 PM UTC · Resolved Sep 21, 2026, 09:28 PM UTC · 34m
- Started Sep 14, 2026, 04:14 PM UTC · Resolved Sep 14, 2026, 08:05 PM UTC · 3h 50m
- Intermittent sign out issue ResolvedStarted Sep 02, 2026, 03:48 PM UTC · Resolved Sep 02, 2026, 04:45 PM UTC · 56m