Is Pendo down?

Last checked 3m ago
Current status
Pendo is up

No incidents right now.

  • Official status page: status.pendo.io
  • Checked every 5 minutes
  • 111 components tracked

Pendo is operational right now. Last checked 3m ago; the most recent incident resolved 29d ago.

Real-time Pendo status, recent outages, and incident history: pulled directly from Pendo's official status page at status.pendo.io every 5 minutes. Pingoru tracks 111 Pendo services and has captured 5 incidents in the last 90 days (99.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Pendo reports a new incident, free for 3 monitors, no credit card.

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Pendo uptime 99.76% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 12h 29m
    Started Oct 01, 2026, 08:49 PM UTC · Resolved Oct 02, 2026, 09:19 AM UTC
    MCPMCP
    Timeline · 3 updates
    • investigating · Oct 01, 2026, 08:49 PM UTC

      Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption. Existing MCP connections will continue to work until session expiration.

    • investigating · Oct 01, 2026, 09:56 PM UTC

      We are continuing to investigate the cause of this disruption.

    • resolved · Oct 02, 2026, 09:19 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 47m
    Started Oct 01, 2026, 06:29 AM UTC · Resolved Oct 01, 2026, 08:16 AM UTC
    Mobile GuidesMobile GuidesMobile GuidesMobile GuidesMobile Guides
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 06:29 AM UTC

      We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.

    • resolved · Oct 01, 2026, 08:16 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 34m
    Started Sep 21, 2026, 08:54 PM UTC · Resolved Sep 21, 2026, 09:28 PM UTC
    Guide Targeting
    Timeline · 3 updates
    • identified · Sep 21, 2026, 08:54 PM UTC

      We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT. Our team is actively deploying a fix and will provide a further update as it is confirmed.

    • monitoring · Sep 21, 2026, 09:16 PM UTC

      Guide targeting has been restored. We are continuing to monitor for any further issues.

    • resolved · Sep 21, 2026, 09:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3h 50m
    Started Sep 14, 2026, 04:14 PM UTC · Resolved Sep 14, 2026, 08:05 PM UTC
    Pendo UIGuide DeliverabilityMobile GuidesAnalytics - Data ProcessingMobile Analytics
    Timeline · 4 updates
    • monitoring · Sep 14, 2026, 04:14 PM UTC

      We have deployed a fix for a disruption affecting login, guide delivery latency (web and mobile), and event data processing latency in our US environment. Our team is actively monitoring to confirm the behavior is fully resolved and will provide a further update once that's confirmed.

    • monitoring · Sep 14, 2026, 04:18 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · Sep 14, 2026, 04:22 PM UTC

      Guide deliverability, data processing, and logins have been restored. There was no loss of data. There may be a small delay in event processing.

    • resolved · Sep 14, 2026, 08:05 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 56m
    Started Sep 02, 2026, 03:48 PM UTC · Resolved Sep 02, 2026, 04:45 PM UTC
    Pendo UIPendo UIPendo UIPendo UIPendo UI
    Timeline · 2 updates
    • investigating · Sep 02, 2026, 03:48 PM UTC

      We are investigating reports of users being unexpectedly signed out of Pendo and prompted to log back in. This is affecting a subset of users in the US Environment and we are currently investigating other environments for similar behavior. Our team is actively working to determine the cause. If you are experiencing this, clearing your browser's cache and cookies for the Pendo domain (or restarting your browser) has resolved the disruption for some users. We'll share updates as we learn more.

    • resolved · Sep 02, 2026, 04:45 PM UTC

      We have investigated the issue and consider this incident resolved.

    Latest: We have investigated the issue and consider this incident resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 111 components checked every 5 minutes
50incidents recorded
25last 12 months
5last 90 days
15 hourstypical duration, 12 months

The longest incident in the last year, Data Sync Destination Invalidation Issue for Cloud-Storage Destinations on November 20, 2025, ran for 5 days.

Most affected components, last 12 months

  • Other8
  • Other8
  • Other7
  • Other7
  • Other6

Latest incidents

  • Some Customers Unable to Connect to Pendo MCP October 1, 2026 · 12 hours · degraded service

    Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is…

  • Pairing in Mobile is Not Functional October 1, 2026 · 107 minutes · major outage

    We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger…

  • Guide targeting impacted in US Environment September 21, 2026 · 34 minutes · major outage

    We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT.…

Outage history

Past 90 days · 5 incidents View full outage history →