Revenera incident

FlexNet Operations LLM Outage in UAT NAM

Resolved after 57 minutes, affecting FlexNet Operations LLM UAT End User Portal NAM and FlexNet Operations LLM UAT Producer Portal NAM, on September 18, 2026.

monitoring Sep 18, 2026, 06:52 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 18, 2026, 06:30 AM UTC
Resolved
Sep 18, 2026, 07:28 AM UTC
Duration
57m
Detected by Pingoru
Sep 18, 2026, 06:30 AM UTC

Affected components

FlexNet Operations LLM UAT End User Portal NAMFlexNet Operations LLM UAT Producer Portal NAM

Update timeline

  1. investigating Sep 18, 2026, 06:30 AM UTC

    We are experiencing issues with the FlexNet Operations LLM application in the UAT NAM, Our teams are diligently working to restore full functionality as quickly as possible. We will continue to share status updates as new information becomes available.

  2. monitoring Sep 18, 2026, 06:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2026, 07:28 AM UTC

    This incident has been resolved.

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