Retreaver incident
Reported issue affecting components loading on our website
Minor Vendor's status page →
Resolved after 12 hours 22 minutes, affecting Site/Account Portal, on February 19, 2025.
We are continuing to investigate this issue.
Affected components
Site/Account Portal
Update timeline
- investigating Feb 19, 2025, 11:40 PM UTC
We're experiencing issues with a small number of components not loading in our web app, such as the datepicker in Call Log. This has only been reported by a subset of users and may not impact everyone. Our development team is investigating.
- investigating Feb 20, 2025, 12:00 PM UTC
UI components are loading.
- investigating Feb 20, 2025, 12:01 PM UTC
We are continuing to investigate this issue.
- resolved Feb 20, 2025, 12:02 PM UTC
This incident has been resolved.
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