Resolved after 4 hours 18 minutes, affecting Site/Account Portal, on August 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Site/Account Portal
Update timeline
- investigating Aug 05, 2026, 04:43 PM UTC
Calls and other services are operating fine, we are just seeing an elevated amount of errors on the account portal so marking as degraded.
- monitoring Aug 05, 2026, 05:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 09:01 PM UTC
This incident has been resolved.
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