Retreaver incident
Investigating an increase in errors from our phone provider (Twilio)
Minor Vendor's status page →
Resolved after 3 hours 13 minutes, affecting Twilio Incoming Phone Calls, on March 31, 2025.
Twilio has updated their status to "operating normally". We will continue monitoring over the next hour.
Affected components
Twilio Incoming Phone Calls
Update timeline
- investigating Mar 31, 2025, 04:02 PM UTC
We are currently investigating this issue.
- investigating Mar 31, 2025, 04:04 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2025, 04:06 PM UTC
Twilio provided information about issues with their service: 'Programmable Voice - 11200 HTTP Retrieval Failures' https://status.twilio.com/incidents/djx8tktw4z0p
- monitoring Mar 31, 2025, 06:40 PM UTC
Twilio has updated their status to "operating normally". We will continue monitoring over the next hour.
- resolved Mar 31, 2025, 07:16 PM UTC
This incident has been resolved.
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