Resolved after 4 hours 8 minutes, affecting Call Handling, on February 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Call Handling
Update timeline
- identified Feb 20, 2026, 06:36 PM UTC
A 'carrier' which is used by another 'call tracking provider' which isn’t Retreaver or Twilio is currently experiencing an incident.
- monitoring Feb 20, 2026, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 10:44 PM UTC
Carrier marked as operational
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