Retool incident
Increased Latency When Accessing Retool From Non-US Regions
Minor Vendor's status page →
Resolved after 1 hour 23 minutes, affecting Infrastructure, on September 24, 2025.
The reported latency looks to have subsided. We are monitoring for any follow-up issues.
Affected components
Infrastructure
Update timeline
- investigating Sep 24, 2025, 11:34 AM UTC
We are currently investigating reports of users being unable to access Retool from various regions outside of the US.
- monitoring Sep 24, 2025, 12:43 PM UTC
The reported latency looks to have subsided. We are monitoring for any follow-up issues.
- resolved Sep 24, 2025, 12:57 PM UTC
This incident has been resolved.
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