Retool incident

Intermittent Increased Latency and Failures for Source Control Deployments on Cloud

Resolved after 23 hours 11 minutes, affecting Source Control, on November 17, 2025.

monitoring Nov 17, 2025, 08:36 PM UTC

A potential fix has been implemented and we are monitoring the results

Started
Nov 17, 2025, 03:34 PM UTC
Resolved
Nov 18, 2025, 02:46 PM UTC
Duration
23h 11m
Detected by Pingoru
Nov 17, 2025, 03:34 PM UTC

Affected components

Source Control

Update timeline

  1. investigating Nov 17, 2025, 03:34 PM UTC

    We are currently investigating reports of increased latency and intermittent failures while deploying source controlled elements on Retool Cloud.

  2. monitoring Nov 17, 2025, 08:36 PM UTC

    A potential fix has been implemented and we are monitoring the results

  3. resolved Nov 18, 2025, 02:46 PM UTC

    This incident has been resolved.

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