Resolved after 1 hour 20 minutes, affecting Infrastructure, on November 18, 2025.
We have observed stable and healthy performance since 14:43 UTC and are now considering this incident resolved.
Affected components
Infrastructure
Update timeline
- monitoring Nov 18, 2025, 01:45 PM UTC
We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.
- monitoring Nov 18, 2025, 02:52 PM UTC
Our external partner has pushed out a fix and we are continuing to monitor Retool services.
- resolved Nov 18, 2025, 03:05 PM UTC
We have observed stable and healthy performance since 14:43 UTC and are now considering this incident resolved.
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