Retool incident
Snowflake Rejecting OAuth Requests With prompt Parameter
Resolved after 3 hours 53 minutes, affecting Resource Queries, on December 18, 2025.
The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the `prompt` parameter as a workaround until the patch is available.
Affected components
Update timeline
- identified Dec 18, 2025, 07:53 PM UTC
We have identified an issue where OAuth requests to Snowflake with any value being passed via the prompt parameter are being rejected. We are actively working on implementing a fix. In the meantime, the current workaround is to remove the prompt parameter entirely from your OAuth requests to Snowflake.
- resolved Dec 18, 2025, 11:46 PM UTC
The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the `prompt` parameter as a workaround until the patch is available.
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