Retool incident

Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrations

Resolved after 12 hours 46 minutes, affecting Workflows and Resource Queries, on February 25, 2026.

resolved Feb 25, 2026, 05:54 PM UTC

We've confirmed that the resources affected are operational and have resolved this incident.

Started
Feb 25, 2026, 05:08 AM UTC
Resolved
Feb 25, 2026, 05:54 PM UTC
Duration
12h 46m
Detected by Pingoru
Feb 25, 2026, 05:08 AM UTC

Affected components

WorkflowsResource Queries

Update timeline

  1. monitoring Feb 25, 2026, 05:08 AM UTC

    We’re experiencing elevated error rates on our Google Sheets, MySQL, and PostgreSQL integrations. The root cause has been identified and is under active monitoring by our engineering team. All query operations continue to function as expected. We’ll keep you posted with any new developments. Thank you for your patience.

  2. monitoring Feb 25, 2026, 05:52 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Feb 25, 2026, 05:54 PM UTC

    We've confirmed that the resources affected are operational and have resolved this incident.

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