Retool incident
[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom Domains
Minor Vendor's status page →
Resolved after 6 hours 41 minutes, affecting Resource Queries, on March 25, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Resource Queries
Update timeline
- investigating Mar 25, 2026, 01:54 PM UTC
We are looking into an issue that is preventing Cloud customers with Custom Domains from completing the OAuth2 Resource Authentication flow. Affected customers can work around this behavior by authenticating said resources via their base (.retool.com) domain.
- identified Mar 25, 2026, 05:05 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 25, 2026, 08:36 PM UTC
This incident has been resolved.
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