Resolved after 1 day 4 hours, affecting Comfort Products, on October 28, 2026.
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering. Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Oct 28, 2026, 04:05 PM UTC
We are aware that some of our customers are experiencing issues with enrolling their T6 devices in the Resideo Connect Application after unregistering. Affected customers may see a "Device Already Registered" error. Our teams are working to investigate this issue. Direct control of your T6 is not affected. We apologize for any inconvenience.
- resolved Oct 29, 2026, 08:36 PM UTC
Systems are operational.
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