Resideo incident

Total Connect 2.0 - Email Delivery

Resolved on September 4, 2026, affecting Total Connect 2.0.

resolved Sep 04, 2026, 07:47 PM UTC

We are aware that some customers were not receiving email notifications. Email services have now been restored. No other services including push notifications, alarm delivery, and remote access were impacted.

Started
Sep 04, 2026, 07:47 PM UTC
Resolved
Sep 04, 2026, 07:47 PM UTC
Duration
–
Detected by Pingoru
Sep 04, 2026, 07:47 PM UTC

Affected components

Total Connect 2.0

Update timeline

  1. resolved Sep 04, 2026, 07:47 PM UTC

    We are aware that some customers were not receiving email notifications. Email services have now been restored. No other services including push notifications, alarm delivery, and remote access were impacted.

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