Resideo incident

TC2 Notifications

Resolved after 2 hours 30 minutes, affecting Total Connect 2.0, on July 12, 2025.

investigating Jul 12, 2025, 06:55 PM UTC

We are aware of an intermittent issue affecting events/notifications for TC2. The team is actively investigating, thank you for your patience as we work to resolve. Alarm delivery is not impacted.

Started
Jul 12, 2025, 06:55 PM UTC
Resolved
Jul 12, 2025, 09:26 PM UTC
Duration
2h 30m
Detected by Pingoru
Jul 12, 2025, 06:55 PM UTC

Affected components

Total Connect 2.0

Update timeline

  1. investigating Jul 12, 2025, 06:55 PM UTC

    We are aware of an intermittent issue affecting events/notifications for TC2. The team is actively investigating, thank you for your patience as we work to resolve. Alarm delivery is not impacted.

  2. resolved Jul 12, 2025, 09:26 PM UTC

    All services are running normally.

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