Resideo incident

Live Chat Support - unavailable

Resolved after 20 hours 41 minutes, affecting 3rd Party Services, on July 13, 2025.

identified Jul 13, 2025, 03:37 PM UTC

Our live chat support is currently down due to a 3rd party issue. Our phone support lines and social support are fully operational. Thank you for your patience, we apologize for the inconvenience.

Started
Jul 13, 2025, 03:37 PM UTC
Resolved
Jul 14, 2025, 12:19 PM UTC
Duration
20h 41m
Detected by Pingoru
Jul 13, 2025, 03:37 PM UTC

Affected components

3rd Party Services

Update timeline

  1. identified Jul 13, 2025, 03:37 PM UTC

    Our live chat support is currently down due to a 3rd party issue. Our phone support lines and social support are fully operational. Thank you for your patience, we apologize for the inconvenience.

  2. resolved Jul 14, 2025, 12:19 PM UTC

    All services are running normally.

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