Resolved after 20 hours 41 minutes, affecting 3rd Party Services, on July 13, 2025.
Our live chat support is currently down due to a 3rd party issue. Our phone support lines and social support are fully operational. Thank you for your patience, we apologize for the inconvenience.
Affected components
3rd Party Services
Update timeline
- identified Jul 13, 2025, 03:37 PM UTC
Our live chat support is currently down due to a 3rd party issue. Our phone support lines and social support are fully operational. Thank you for your patience, we apologize for the inconvenience.
- resolved Jul 14, 2025, 12:19 PM UTC
All services are running normally.
Your product runs on more than Resideo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.