Resideo incident

FA App - Push Notifications

Resolved after 10 hours 28 minutes, affecting First Alert App, on July 19, 2025.

investigating Jul 19, 2025, 02:55 AM UTC

We are aware some WLD and VX series device users may experience intermittent issues with push notifications. Our team is aware and actively working towards a resolution. We appreciate your patience and apologize for the inconvenience.

Started
Jul 19, 2025, 02:55 AM UTC
Resolved
Jul 19, 2025, 01:24 PM UTC
Duration
10h 28m
Detected by Pingoru
Jul 19, 2025, 02:55 AM UTC

Affected components

First Alert App

Update timeline

  1. investigating Jul 19, 2025, 02:55 AM UTC

    We are aware some WLD and VX series device users may experience intermittent issues with push notifications. Our team is aware and actively working towards a resolution. We appreciate your patience and apologize for the inconvenience.

  2. resolved Jul 19, 2025, 01:24 PM UTC

    All services are running normally.

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