Resideo incident

Weather Service Updates

Resolved after 5 hours 28 minutes, affecting Security Products and Peripherals, on August 7, 2025.

investigating Aug 07, 2025, 09:39 PM UTC

Some users are reporting weather services are not updating to Pro, Tux, and Lyric security panels. Our teams are actively working to resolve the issue, we apologize for any inconvenience.

Started
Aug 07, 2025, 09:39 PM UTC
Resolved
Aug 08, 2025, 03:08 AM UTC
Duration
5h 28m
Detected by Pingoru
Aug 07, 2025, 09:39 PM UTC

Affected components

Security Products and Peripherals

Update timeline

  1. investigating Aug 07, 2025, 09:39 PM UTC

    Some users are reporting weather services are not updating to Pro, Tux, and Lyric security panels. Our teams are actively working to resolve the issue, we apologize for any inconvenience.

  2. resolved Aug 08, 2025, 03:08 AM UTC

    All systems are operational.

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