Resolved after 24 minutes, affecting General API, on August 20, 2026.
We have identified the issue and deployed a fix. API latency has recovered since then. Our team is still monitoring to ensure it remains stable over the next few minutes.
Affected components
General API
Update timeline
- investigating Aug 20, 2026, 04:58 AM UTC
We are currently investigating increased latency in non-email sending API endpoints. Our team is investigating it.
- identified Aug 20, 2026, 05:17 AM UTC
We have identified the issue and deployed a fix. API latency has recovered since then. Our team is still monitoring to ensure it remains stable over the next few minutes.
- resolved Aug 20, 2026, 05:22 AM UTC
We have resolved the underlying issue and service latency has been recovered.
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Amazon Web Services