Resend incident
Delayed new team provisioning and contact webhook delivery
Resolved after 1 hour 9 minutes, affecting General API and Webhooks and 1 more, on October 10, 2026.
A fix is in place and we are monitoring to ensure the issue has been fixed.
Affected components
Update timeline
- identified Oct 10, 2026, 02:00 PM UTC
We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected. • Newly created teams may take longer to have their account resources fully setup. • Some webhooks related to contact activity are being delivered with a delay. Our team is working on fixing this issue.
- monitoring Oct 10, 2026, 02:52 PM UTC
A fix is in place and we are monitoring to ensure the issue has been fixed.
- resolved Oct 10, 2026, 03:09 PM UTC
We have resolved the underlying issue and service has been resumed.
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Amazon Web Services