Resolved after 2 hours 39 minutes, affecting Batch Emails and General API and 1 more, on August 8, 2026.
Our team has mitigated the issue and this incident is fully resolved. All services are operational.
Affected components
Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Update timeline
- identified Aug 08, 2026, 07:50 PM UTC
Our team has identified an issue causing intermittent error rates across our APIs and SMTP services. The impact is currently affecting email sending requests, which may result in intermittent 500 errors for some customers. We are actively working on mitigation and will provide further updates as we make progress.
- resolved Aug 08, 2026, 09:40 PM UTC
Our team has mitigated the issue and this incident is fully resolved. All services are operational.
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Amazon Web Services