Resolved after 44 minutes, affecting Email Events, on April 28, 2026.
This incident is resolved. Webhook deliveries and metrics page updates have been stable since our fix was deployed. Sending and receiving were unaffected throughout. Thanks for your patience.
Affected components
Update timeline
- investigating Apr 28, 2026, 07:17 PM UTC
We are currently investigating a delay in updating of email events. Emails are being sent/delivered, though the events may display as Queued.
- identified Apr 28, 2026, 07:17 PM UTC
We've identified the cause of the delay in email events. Event statuses are beginning to catch up. Emails continue to be sent and delivered as normal. Only the displayed status was affected.
- monitoring Apr 28, 2026, 07:29 PM UTC
We've deployed a fix for the delayed events. Webhook deliveries and email event statuses have caught up and are updating in real time. We're monitoring to confirm the fix holds.
- resolved Apr 28, 2026, 08:01 PM UTC
This incident is resolved. Webhook deliveries and metrics page updates have been stable since our fix was deployed. Sending and receiving were unaffected throughout. Thanks for your patience.
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