Resolved after 45 minutes, affecting Batch Emails and General API and 1 more, on July 16, 2026.
We have identified increased error rates on the dashboard correlated with an upstream provider incident. We're shipping improvements to contain the errors.
Affected components
Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Update timeline
- identified Jul 16, 2026, 11:45 AM UTC
We have identified increased error rates on the dashboard correlated with an upstream provider incident. We're shipping improvements to contain the errors.
- resolved Jul 16, 2026, 12:30 PM UTC
We have resolved the underlying issue and service has been resumed.
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Amazon Web Services