Resend incident

Increase latency in email sending

Resolved after 34 minutes, affecting Batch Emails and Single Email and 1 more, on February 27, 2026.

monitoring Feb 27, 2026, 06:12 PM UTC

Sending speed is back to normal. We'll continue to monitor.

Started
Feb 27, 2026, 05:55 PM UTC
Resolved
Feb 27, 2026, 06:30 PM UTC
Duration
34m
Detected by Pingoru
Feb 27, 2026, 05:55 PM UTC

Affected components

Batch EmailsSingle EmailSMTPBroadcast Emails

Update timeline

  1. investigating Feb 27, 2026, 05:55 PM UTC

    We are currently investigating increased latency in email sending. Emails are being accepted, though sent at a slower speed than expected.

  2. investigating Feb 27, 2026, 05:59 PM UTC

    We are currently investigating increased latency in email sending. At this time, you may experience delays when sending emails via our SMTP service and API.

  3. identified Feb 27, 2026, 06:03 PM UTC

    We've identified the cause of the latency and are working to mitigate it so we can return to normal sending speed.

  4. monitoring Feb 27, 2026, 06:12 PM UTC

    Sending speed is back to normal. We'll continue to monitor.

  5. resolved Feb 27, 2026, 06:30 PM UTC

    Performance is back to normal.

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