Inbound emails with incorrect "To" field when forwarded

Update timeline

1. identified May 07, 2026, 02:54 PM UTC

   A recent change to how Resend processes inbound emails affected customers who receive emails via server-side forwarding rules, where a mail server automatically redirects an email to a different address without rewriting its headers. When an email is forwarded this way to a Resend inbound address, the to field in the inbound webhook payload began reflecting the original "To" header (e.g. [email protected]) rather than the address that actually received the delivery (e.g. your Resend inbound address). Direct emails and client-side forwards were not affected.

2. resolved May 08, 2026, 05:47 PM UTC

   We have resolved the underlying issue by reverting the unintended breaking change and service has been resumed.