Relu incident

Elevated errors order processing

Resolved after 20 minutes, affecting Services (Order processing), on October 19, 2026.

resolved Oct 19, 2026, 09:20 AM UTC

The AWS issue has been resolved, and order processing is now again fully operational. We apologize for the disruption.

Started
Oct 19, 2026, 09:00 AM UTC
Resolved
Oct 19, 2026, 09:20 AM UTC
Duration
20m
Detected by Pingoru
Oct 19, 2026, 09:00 AM UTC

Affected components

Services (Order processing)

Update timeline

  1. investigating Oct 19, 2026, 09:00 AM UTC

    Due to an ongoing issue with AWS some orders are failing to process

  2. resolved Oct 19, 2026, 09:20 AM UTC

    The AWS issue has been resolved, and order processing is now again fully operational. We apologize for the disruption.

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