Relu Outage History

Relu is up right now

Pingoru has recorded 7 incidents for Relu: 7 in the last 12 months and 7 in the last 90 days.

Source: status.relu.ai

7incidents recorded
7last 12 months
7last 90 days
32 minutestypical duration

Incidents, newest first

Minor October 28, 2026 Order processing is degraded 55m Services (Order processing)

Started Oct 28, 2026, 04:15 PM UTC· resolved Oct 28, 2026, 05:10 PM UTC

  1. investigating Oct 28, 2026, 04:15 PM UTC

    Order processing is degraded.

  2. resolved Oct 28, 2026, 05:10 PM UTC

    Order processing recovered.

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Major October 28, 2026 Automate API is down 1m Services (Automate API)

Started Oct 28, 2026, 08:41 AM UTC· resolved Oct 28, 2026, 08:42 AM UTC

  1. investigating Oct 28, 2026, 08:41 AM UTC

    Automate API went down.

  2. resolved Oct 28, 2026, 08:42 AM UTC

    Automate API recovered.

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Major October 28, 2026 Partial API outage 1h 20m Services (Agents & Inbox), Services (Automate API), Services (Automate frontend), Services (Order processing)

Started Oct 28, 2026, 08:00 AM UTC· resolved Oct 28, 2026, 09:20 AM UTC

  1. investigating Oct 28, 2026, 08:00 AM UTC

    Since early this morning, some requests to Relu Automate have been failing or responding slowly, including sign-in, file uploads and order approvals. Commands sent to Relu Desktop may be delayed or may not complete, and live updates in the web app may arrive late. We have identified the cause. An internal messaging component became unavailable, and requests that depended on it held on to server resources while they waited, until other requests could no longer be served. We are deploying a fix so these requests no longer wait indefinitely, and we are restoring the messaging component.

  2. resolved Oct 28, 2026, 09:20 AM UTC

    The issue has been resolved

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Minor October 19, 2026 Elevated errors order processing 20m Services (Order processing)

Started Oct 19, 2026, 09:00 AM UTC· resolved Oct 19, 2026, 09:20 AM UTC

  1. investigating Oct 19, 2026, 09:00 AM UTC

    Due to an ongoing issue with AWS some orders are failing to process

  2. resolved Oct 19, 2026, 09:20 AM UTC

    The AWS issue has been resolved, and order processing is now again fully operational. We apologize for the disruption.

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Minor October 17, 2026 Order processing is degraded 14m Services (Order processing)

Started Oct 17, 2026, 05:15 AM UTC· resolved Oct 17, 2026, 05:30 AM UTC

  1. investigating Oct 17, 2026, 05:15 AM UTC

    Order processing is degraded.

  2. resolved Oct 17, 2026, 05:30 AM UTC

    Order processing recovered.

Read the full incident report →

Minor October 2, 2026 Order processing is degraded 10m Services (Order processing)

Started Oct 02, 2026, 08:35 AM UTC· resolved Oct 02, 2026, 08:45 AM UTC

  1. investigating Oct 02, 2026, 08:35 AM UTC

    Order processing is degraded.

  2. resolved Oct 02, 2026, 08:45 AM UTC

    Order processing recovered.

Read the full incident report →

Minor August 18, 2026 Order processing is degraded 45m Services (Order processing)

Started Aug 18, 2026, 03:26 AM UTC· resolved Aug 18, 2026, 04:11 AM UTC

  1. investigating Aug 18, 2026, 03:26 AM UTC

    Order processing is degraded.

  2. resolved Aug 18, 2026, 04:11 AM UTC

    Order processing recovered.

Read the full incident report →