Reckon incident
Login & Connectivity Issue with Error: HTTP 403: Forbidden
Resolved after 8 minutes, affecting Reckon API and Reckon Accounts Hosted API and 1 more, on August 21, 2025.
We are currently investigating a reported issue affecting Hosted login and API connectivity. Users may be unable to log in or access hosted services. The team is looking into this to identify the root cause. Updates to follow as we isolate the issue.
Affected components
Update timeline
- investigating Aug 21, 2025, 04:49 AM UTC
We are currently investigating a reported issue affecting Hosted login and API connectivity. Users may be unable to log in or access hosted services. The team is looking into this to identify the root cause. Updates to follow as we isolate the issue.
- resolved Aug 21, 2025, 04:57 AM UTC
The root cause has been identified and resolved. Awaiting final confirmation.
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