Recharge incident
Limited Delays In Shopify Checkout Contract Creation
Notice Vendor's status page →
Resolved after 2 hours 20 minutes, on March 31, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Mar 31, 2025, 03:17 PM UTC
Our team is aware of an issue with delays in customer record creation and have taken steps to prevent record creation failures. We are investigating the root cause of the issue.
- identified Mar 31, 2025, 04:40 PM UTC
All records continue to be created successfully and our team is continuing to work through the root cause of the issue.
- monitoring Mar 31, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2025, 05:38 PM UTC
This issue has been resolved.
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