Resolved after 1 hour 56 minutes, affecting Recharge Analytics and In-App Support and 1 more, on September 28, 2026.
Our team has applied a fix and we are monitoring the results.
Affected components
Recharge AnalyticsIn-App SupportRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks
Update timeline
- identified Sep 28, 2026, 02:00 PM UTC
Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.
- identified Sep 28, 2026, 02:44 PM UTC
We are continuing to investigate the issue.
- monitoring Sep 28, 2026, 03:36 PM UTC
Our team has applied a fix and we are monitoring the results.
- resolved Sep 28, 2026, 03:57 PM UTC
This issue is now resolved.
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