Recharge incident

Analytics Data Delay

Resolved after 3 hours 24 minutes, affecting Recharge Analytics, on July 18, 2025.

monitoring Jul 18, 2025, 02:02 PM UTC

Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.

Started
Jul 18, 2025, 02:02 PM UTC
Resolved
Jul 18, 2025, 05:27 PM UTC
Duration
3h 24m
Detected by Pingoru
Jul 18, 2025, 02:02 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. monitoring Jul 18, 2025, 02:02 PM UTC

    Our team has identified the root cause of the issue and data is now being repopulated. Stores will begin to see updated analytics data over the course of the next few hours.

  2. resolved Jul 18, 2025, 05:27 PM UTC

    This incident has been resolved and all Analytics data has been refreshed.

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