RealVNC incident

Issue identified with the RealVNC Connect Connectivity and Team Management services

Resolved after 47 minutes, affecting Connectivity Service and Team Management Service, on October 21, 2025.

monitoring Oct 21, 2025, 04:03 PM UTC

We are monitoring the impacted services

Started
Oct 21, 2025, 03:31 PM UTC
Resolved
Oct 21, 2025, 04:19 PM UTC
Duration
47m
Detected by Pingoru
Oct 21, 2025, 03:31 PM UTC

Affected components

Connectivity ServiceTeam Management Service

Update timeline

  1. identified Oct 21, 2025, 03:31 PM UTC

    We have identified the issue and are working on a fix

  2. identified Oct 21, 2025, 03:38 PM UTC

    A fix has been deployed and services are normalising

  3. monitoring Oct 21, 2025, 04:03 PM UTC

    We are monitoring the impacted services

  4. resolved Oct 21, 2025, 04:19 PM UTC

    The impacted services are fully operational.

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