Resolved after 1 hour 44 minutes, affecting Portal, on November 28, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Portal
Update timeline
- investigating Nov 28, 2024, 09:48 AM UTC
We are experiencing issues with purchasing, billing, renewals and service provisioning. We are working with our service partner to resolve this issue.
- identified Nov 28, 2024, 09:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 28, 2024, 10:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 28, 2024, 11:32 AM UTC
This incident has been resolved.
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