Resolved after 7 minutes, affecting Ravelin Dashboard, on March 2, 2026.
Between 14:46 and 15:47 (UTC), some clients experienced 500 errors when accessing the Explore Customers and Orders features in the Dashboard. This was caused by a code deployment that inadvertently removed functionality required for filters in Explore. We have rolled back the problematic deployment and confirmed that the Explore feature is now functioning normally. All services have been restored to their previous stable state.
Affected components
Update timeline
- monitoring Mar 02, 2026, 04:40 PM UTC
Between 14:46 and 15:47 (UTC), some clients experienced 500 errors when accessing the Explore Customers and Orders features in the Dashboard. This was caused by a code deployment that inadvertently removed functionality required for filters in Explore. We have rolled back the problematic deployment and confirmed that the Explore feature is now functioning normally. All services have been restored to their previous stable state.
- resolved Mar 02, 2026, 04:48 PM UTC
The dashboard is now fully operational.
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