Rapid7 incident

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)

Resolved after 1 day 1 hour, affecting Data Processing and Data Processing and 1 more, on August 18, 2026.

monitoring Aug 19, 2026, 05:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2026, 04:41 PM UTC
Resolved
Aug 19, 2026, 05:55 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 18, 2026, 04:41 PM UTC

Affected components

Data ProcessingData ProcessingData ProcessingData Processing

Update timeline

  1. investigating Aug 18, 2026, 04:41 PM UTC

    We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.

  2. monitoring Aug 19, 2026, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 05:55 PM UTC

    This incident has been resolved.

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