Rapid7 incident

Threat Command and Threat Intelligence - User Interface and API Degradation

Resolved after 4 hours 14 minutes, affecting User Interface and User Interface and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 03:38 PM UTC

We are continuing to monitor the recovery from this incident and are seeing steady improvements in service availability.

Started
Nov 18, 2025, 01:10 PM UTC
Resolved
Nov 18, 2025, 05:24 PM UTC
Duration
4h 14m
Detected by Pingoru
Nov 18, 2025, 01:10 PM UTC

Affected components

User InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser InterfaceUser Interface

Update timeline

  1. investigating Nov 18, 2025, 01:10 PM UTC

    We are currently investigating an issue affecting Threat Command. Customers may experience intermittent login failure, API and user interface errors. Our engineering teams are actively working to identify the cause and restore normal service.

  2. monitoring Nov 18, 2025, 03:38 PM UTC

    We are continuing to monitor the recovery from this incident and are seeing steady improvements in service availability.

  3. resolved Nov 18, 2025, 05:24 PM UTC

    This incident has been resolved.

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