Rapid7 incident

Collector Offline

Resolved after 6 days 17 hours, affecting Data Processing and Data Processing, on March 11, 2026.

monitoring Mar 16, 2026, 10:55 AM UTC

We continue to monitor the results of the fix implemented.

Started
Mar 11, 2026, 02:48 PM UTC
Resolved
Mar 18, 2026, 08:43 AM UTC
Duration
6d 17h
Detected by Pingoru
Mar 11, 2026, 02:48 PM UTC

Affected components

Data ProcessingData Processing

Update timeline

  1. investigating Mar 11, 2026, 02:48 PM UTC

    We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions

  2. identified Mar 11, 2026, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 11, 2026, 10:28 PM UTC

    The issue has been identified by our Engineering team and a fix is being tested.

  4. identified Mar 12, 2026, 02:20 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 12, 2026, 02:23 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Mar 12, 2026, 02:26 AM UTC

    A fix has now been implemented and we are monitoring the results.

  7. monitoring Mar 16, 2026, 10:55 AM UTC

    We continue to monitor the results of the fix implemented.

  8. resolved Mar 18, 2026, 08:43 AM UTC

    This incident has been resolved.

Your product runs on more than Rapid7

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →