Rapid7 incident

Degradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEM

Resolved after 21 minutes, affecting Data Processing and Data Processing and 1 more, on May 12, 2026.

monitoring May 12, 2026, 10:30 AM UTC

A fix has been implemented, our monitoring indicates recovery. We continue to monitor this incident.

Started
May 12, 2026, 10:22 AM UTC
Resolved
May 12, 2026, 10:44 AM UTC
Duration
21m
Detected by Pingoru
May 12, 2026, 10:22 AM UTC

Affected components

Data ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData Processing

Update timeline

  1. investigating May 12, 2026, 10:22 AM UTC

    We are currently investigating an issue impacting APIv4 and Bulk Export API used by Vulnerability Management. We appreciate your patience as we work to restore full functionality!

  2. identified May 12, 2026, 10:29 AM UTC

    We have identified the cause of the issue impacting APIv4 and Bulk Export API used by Vulnerability Management, we are also investigating a related issue impacting SIEM. We expect resolution by 11:35am UTC+1. We appreciate your patience as we work to restore full functionality!

  3. monitoring May 12, 2026, 10:30 AM UTC

    A fix has been implemented, our monitoring indicates recovery. We continue to monitor this incident.

  4. resolved May 12, 2026, 10:44 AM UTC

    This incident has been resolved.

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