Rapid7 incident

Agent management UI intermittent issues and delays in SIEM data processing

Resolved after 10 hours 44 minutes, affecting User Interface and Data Processing, on May 8, 2026.

monitoring May 08, 2026, 04:51 AM UTC

Functionality has been restored, and systems are now operating normally. We are monitoring to ensure full stability.

Started
May 08, 2026, 02:05 AM UTC
Resolved
May 08, 2026, 12:49 PM UTC
Duration
10h 44m
Detected by Pingoru
May 08, 2026, 02:05 AM UTC

Affected components

User InterfaceData Processing

Update timeline

  1. investigating May 08, 2026, 02:05 AM UTC

    We are currently investigating intermittent issues in the agent management UI and delays in SIEM data processing.

  2. identified May 08, 2026, 02:24 AM UTC

    We have identified the issue as a vendor dependency. We are working closely with the provider to restore full service.

  3. monitoring May 08, 2026, 04:51 AM UTC

    Functionality has been restored, and systems are now operating normally. We are monitoring to ensure full stability.

  4. resolved May 08, 2026, 12:49 PM UTC

    This incident has been resolved.

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