Ongoing since 07:45 PM UTC, affecting Data Processing and Data Processing and 1 more.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 26, 2026, 07:45 PM UTC
Customers may experience an issue affecting some collectors after a recent update, which may cause them to appear stuck or unresponsive. Our engineering teams are actively working to identify the cause.
- identified Oct 26, 2026, 08:35 PM UTC
We are aware of an issue affecting collectors. Affected collectors may appear stuck or unresponsive. Our engineering team has identified the cause and is working on a fix. We will provide another update as soon as more information is available.
- identified Oct 26, 2026, 08:44 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 27, 2026, 02:24 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 28, 2026, 02:50 PM UTC
We have identified a potential fix for this issue and are currently testing it.
- monitoring Oct 30, 2026, 06:05 PM UTC
A fix has been implemented and we are monitoring the results.
Your product runs on more than Rapid7
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services