Rapid7 incident

Delays in Alerting Endpoint/Agent Data

Resolved after 1 hour 3 minutes, on August 23, 2025.

monitoring Aug 23, 2025, 08:01 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 23, 2025, 07:01 PM UTC
Resolved
Aug 23, 2025, 08:05 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 23, 2025, 07:01 PM UTC

Update timeline

  1. investigating Aug 23, 2025, 07:01 PM UTC

    We are currently experiencing delays in processing Endpoint/Agent data alerts. As a result, some alerts may be delayed in appearing within the platform . Impact: Customers may notice delayed visibility into certain endpoint/agent-based alerts. No data has been lost; this is strictly a processing delay. Current Status: Rapid7 is actively investigating

  2. identified Aug 23, 2025, 07:04 PM UTC

    Rapid7 has identified the underlying issue and are trying to identify a workaround right now.

  3. monitoring Aug 23, 2025, 07:26 PM UTC

    Rapid7 has released a fix and is currently monitoring the active state

  4. monitoring Aug 23, 2025, 07:53 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 23, 2025, 08:01 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 23, 2025, 08:05 PM UTC

    This incident has been resolved.

Your product runs on more than Rapid7

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →