Ragie incident

APIs and web app are unavailable

Resolved after 10 minutes, affecting App and API and 1 more, on December 6, 2025.

identified Dec 06, 2025, 11:23 PM UTC

We are continuing to work on a fix for this issue.

Started
Dec 06, 2025, 11:20 PM UTC
Resolved
Dec 06, 2025, 11:30 PM UTC
Duration
10m
Detected by Pingoru
Dec 06, 2025, 11:20 PM UTC

Affected components

AppAPIBasechat

Update timeline

  1. investigating Dec 06, 2025, 11:20 PM UTC

    We are currently investigating this issue.

  2. identified Dec 06, 2025, 11:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 06, 2025, 11:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 06, 2025, 11:30 PM UTC

    We had a misconfigured DNS entry. This incident has now been resolved.

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