Ragie Outage History
Ragie is up right nowPingoru has recorded 4 incidents for Ragie: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 573 (0%) |
Incidents, newest first
Major December 19, 2025 MCP Server Partial Outage 3d 5h API
Started Dec 19, 2025, 12:00 PM UTC· resolved Dec 22, 2025, 05:39 PM UTC
- investigating Dec 22, 2025, 05:37 PM UTC
MCP tools are unavailble
- identified Dec 22, 2025, 05:38 PM UTC
The root cause has been identified as a security patch that had unexpected interactions with Ragie's production environment.
- resolved Dec 22, 2025, 05:39 PM UTC
We have deployed a fix.
Critical December 6, 2025 Basechat application is currently unavailable 4m Basechat
Started Dec 06, 2025, 11:26 PM UTC· resolved Dec 06, 2025, 11:31 PM UTC
- investigating Dec 06, 2025, 11:26 PM UTC
We are currently investigating this issue.
- identified Dec 06, 2025, 11:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 06, 2025, 11:31 PM UTC
We had a misconfigured DNS entry. This incident has now been resolved.
Critical December 6, 2025 APIs and web app are unavailable 10m App, API, Basechat
Started Dec 06, 2025, 11:20 PM UTC· resolved Dec 06, 2025, 11:30 PM UTC
- investigating Dec 06, 2025, 11:20 PM UTC
We are currently investigating this issue.
- identified Dec 06, 2025, 11:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 06, 2025, 11:23 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 06, 2025, 11:30 PM UTC
We had a misconfigured DNS entry. This incident has now been resolved.
Minor October 22, 2025 Retrieval Rerank - Degraded Performance –
Started Oct 22, 2025, 04:00 PM UTC· resolved Oct 22, 2025, 04:00 PM UTC
- resolved Oct 24, 2025, 06:37 PM UTC
We are experiencing higher response times for reranking during retrieval.