Resolved after 18 hours 36 minutes, affecting Quatt Home Application for Installers and Quatt Home Application for Customers, on November 18, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:44 PM UTC
Due to an ongoing Cloudflare domain outage, all Quatt API services are impacted
- identified Nov 18, 2025, 01:54 PM UTC
The issue has been identified in relation to Cloudflare's outage. We are actively monitoring the situation.
- identified Nov 18, 2025, 02:49 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 18, 2025, 02:52 PM UTC
A fix has been implemented from Cloudflare and we are seeing services returning to normal. We will continue to actively monitor the situation.
- monitoring Nov 18, 2025, 02:52 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 04:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2025, 08:20 AM UTC
This incident has been resolved.
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