Pylon incident

Delays in outbound email delivery

Minor Resolved View vendor source →

Pylon experienced a minor incident on June 4, 2026 affecting Email, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:39 PM UTC
Resolved
Jun 05, 2026, 04:14 AM UTC
Duration
4h 34m
Detected by Pingoru
Jun 04, 2026, 11:39 PM UTC

Affected components

Email

Update timeline

  1. monitoring Jun 04, 2026, 11:39 PM UTC

    Status: Monitoring We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely. The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal. https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays Affected components Email (Degraded performance)

  2. resolved Jun 05, 2026, 04:14 AM UTC

    Status: Resolved The issue has been resolved and all systems are operational. Affected components Email (Operational)