Pusher incident
MT1 cluster - increased latency and webhook delivery failures
Resolved after 4 hours 46 minutes, affecting Channels Webhooks, on October 20, 2025.
Our cloud provider is reporting recovery across most affected services. On our side, we haven’t noticed any issues in the past hour, and all services are operating normally. We continue to monitor the situation closely and will provide updates if anything changes.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:10 AM UTC
Our cloud provider is currently experiencing an incident that's causing increased latency and webhook delivery failures. This issue is external to our systems and is not related to our infrastructure. Our team is actively investigating to determine if there are any additional impacts and working to minimize downstream effects while our provider implements a fix.
- monitoring Oct 20, 2025, 09:33 AM UTC
The impact on our services is decreasing and we have not observed any additional issues with other services. We continue to monitor the situation closely.
- monitoring Oct 20, 2025, 10:17 AM UTC
Our cloud provider is reporting recovery across most affected services. On our side, we haven’t noticed any issues in the past hour, and all services are operating normally. We continue to monitor the situation closely and will provide updates if anything changes.
- resolved Oct 20, 2025, 12:57 PM UTC
This incident has been resolved.
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